Gift Cards FAQ

When can I activate my SM Gift Card?

You can activate your SM Gift Card 24 hours after purchase.

How do I activate my SM Gift Card?

You can activate your card via the SM Gift Card website. Simply provide the 18-digit SM Gift Card number found at the back of the card.

When can I start using my SM Gift Card?

Your SM Gift Card will be ready to use upon successful activation via the SM Gift Card website.

Where can I use my SM Gift Card?

You can use your SM Gift Card at any SM retail establishment. For more information on where you can use it, visit https://smgiftcard.com.ph/

How do I check my SM Gift Card balance?

Just visit the SM Gift Card website and enter your 18-digit gift card number to check your available balance. 

How long is the validity of my SM Gift Card?

Your SM Gift Card does not expire.

How many times can I redeem using my SM Gift Card?

You may redeem using your SM Gift Card as many times as you wish as long as you have enough credit available.

Is my SM Gift Card reloadable?

No, your SM Gift Card is not reloadable.

Do I earn SMAC points when I pay using my SM Gift Card?

Yes, you will earn points when you pay using your SM Gift Card. Just present your SMAC, SMAC Prestige, or BDO Rewards card to get points.

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