SM Store Stories

More ways SM Store makes shopping work for you

February 28, 2023


Shopping doesn’t have to end as soon as you leave the store! You can now enjoy seamless and efficient shopping at SM Store anytime and anywhere.  From finding the best brands and shopping online to a remarkable customer service experience—we’ve got you covered! Here are ways we make your next shopping trip faster, easier, and more convenient:

Find the best brands and deals in-store

As the largest department store chain in the country, SM Store is your one-stop shop for everything you need. We carry thousands of brands and quality products in fashion, home, beauty, and more.

Stay trendy with our collection of men’s wear, women’s wear, and children’s wear. If you’re moving to a new home, we’ve got you covered with a selection of home finds and hardware essentials. You can also find a range of health, wellness, and beauty products that fit your lifestyle!

The best part is that you can always get the best value for your money with SM Store’s sale and promo events! Score discounts with our calendar of promos like the most-awaited 3-Day Sale, clearance sale, and more.


sm store shopping in-article

Speaking of perks, you can also enjoy more shopping deals and rewards with SMAC! Earn and redeem SMAC points, discounts, and freebies every time you shop. Upgrade it to SMAC Prestige and you’ll get more exclusive offers, access to the SMAC Prestige Lounge, priority fitting rooms, valet shopping, and more. Who says shopping is not rewarding?

If you want to shop for more items but are struggling to carry your shopping bags, SM Store’s package counter is open in select branches to free up your hands as your shop. Leave some of your stuff and purchased items with us for safekeeping so you can go around the store and shop more. Just keep in mind that valuables such as electronics and appliances, jewelry, documents, perishable food items, plants and animals, take-outs, and luggage are not accepted at package counters.

Shop at your convenience anywhere you are

If you don’t feel like leaving the house to shop, there are still other convenient ways for you to purchase your essentials at SM Store:

SM Store’s Personal Shopper

You don’t have to worry about wandering the entire store to find items on your shopping list because SM Store’s Personal Shoppers will do that for you! SM Personal Shopper is a unique service that offers you the convenience of shopping with assisted virtual consultation and shopping. It’s the perfect solution for people on-the-go, last-minute shoppers, or those who don’t have the time to shop at our stores!

Get detailed product information and personalized recommendations from our personal shoppers through Viber chat, cellular call, or video call. What’s more, you can enjoy the convenience of having your purchases delivered straight to your door as early as the same day! If that doesn’t entice you enough, you can also score exclusive discounts and special offers, making your shopping experience even more enjoyable.

Simply fill out our order form or talk directly to one of our personal shoppers via mobile at Our Personal Shoppers will gladly assist you in selecting and purchasing the products on your shopping list. 


sm store personal shopper

Pay with flexible options

No matter what your preferred payment method is, SM Store provides you with the flexibility and convenience to choose the payment option that suits you best. Enjoy a seamless shopping experience in-store or online with these options: 

  • Cash
  • Debit/Credit Cards – SM Store accepts Visa, Mastercard, AMEX, or any other major debit/credit card.
  • E-wallets – Opt for contactless payment with your GCash, Maya, or GrabPay.
  • Installment plans – Making a big purchase? SM Store accepts these Buy Now, Pay Later options for easy payments:
    • Credit card
    • Atome – Pay your purchases in three installments with Atome’s 0% interest plans.
    • Cashalo – Shop in installments at SM Store via Cashalo’s Buy Now, Pay Later option.
    • Home Credit – Buy gadgets, appliances, furniture, apparel, and more at SM Store with Home Credit’s low-interest rates.
    • Salmon – Now available at SM Store, manage your purchases with easy monthly installments via Salmon.
  • SMAC Points – Use the SMAC points you earned to pay at any SM Store branch.
  • SM Gift Pass – Make purchases with your SM Gift Pass.

More than shopping

SM Store is more than a place to shop. It’s also a one-stop destination for all your currency exchange, remittance, gift-giving needs, and more! 

Gift shopping made easier

Shopping for gifts? At SM Store, we understand the joy of giving and receiving gifts. That’s why we offer easy gift services to make your gift-giving experience memorable!

Sending a gift for a special occasion is easy with SM Store’s Gift Registry. We carry a wide range of giftables for weddings, birthdays, baptisms, and more. You can also get the gifts you love for your special day when you create a gift registry with us. Earn exclusive perks such as free gift wrapping and delivery service, a 10% discount on items for registrants, and SMAC points for all Gift Registry purchases.

Don’t have the time to wrap your gifts? Let our professional gift wrappers handle the task for you! Avail of SM’s gift wrapping service for free with a minimum purchase of Php 500 for all SM Store customers and Php 250 for SMAC cardholders. Have your gifts wrapped and ready with our selection of gift wrappers, gift bags, gift boxes, and gift accessories.

If you can’t decide on a gift, an SM Gift Card is the practical solution! Let your friends and family decide on the gift they want and where to get it with our gift cards. Available in Php 500, Php 1,000, and Php 2,000 denominations, you can buy these cards at SM Store cashier counters.

Pay your bills and remit money as you shop

Taking a break from shopping? Settle your bills and transfer money in SM Store! 

You don’t have to go outside our store to pay your dues. SM Bills and Payment counters are open to service your bills and payment needs. We accept utilities, cable and internet, credit cards, telecom, government, insurance and financing, online payment, schools, real estate, travel, SM payments, and other billers.

Sending money locally and abroad is easy and time-saving via BDO Remittance Counters at SM Store branches. We’ll assist you in transferring money through our remittance partners: 

  • BDO Remit International Payout and Moneygram International Payout (in either Peso or Dollar)
  • Palawan Express Pera Padala’s domestic, sending, and payout transactions
  • BDO Major Tie Up Partners – MoneyGram, Transfast, Xpress Money, Xoom, Wells Fargo Express Send, Ria Pera Padala, and Palawan Express Pera Padala
sm store bills payment

Trade your foreign banknotes

For balikbayans and OFWs, often first priority is exchanging currency when you return home. Thankfully, why SM Store offers safe, reliable, and convenient
currency exchange services for you! 

You can shop easily at any SM Store location without worrying about not having enough local currency on hand. Have your foreign notes exchanged for Pesos at SM currency exchange counters. Our staff will gladly assist you and provide you with the following real-time currency exchange rates:

  • US Dollar
  • Japan Yen
  • Hong Kong Dollar
  • British Pound
  • Euro
  • Australian Dollar
  • Canadian Dollar
  • Singapore Dollar
  • Swiss Franc
  • Saudi Riyal
  • Brunei Dollar
  • Taiwan Dollar
  • Thai Bhat
  • Korean Won
  • Chinese Yuan

Buy tickets, prepaid cards, and more

In case you do not know, you can get a hold of your favorite local and foreign artists’ concert tickets at the SM Store! Just drop by our designated
SM Tickets counters at SM Store Customer Service to purchase your tickets.

Aside from event tickets,  you can also top up your e-wallets via over-the-counter transactions. Cash-in for GCash, Maya, and more through SM Store Customer Service.

Alter your clothes to fit

Whether you’ve recently purchased a new outfit and need to have an old one altered, SM Store’s alteration service is the solution. We offer professional alteration services in-store to help you get the perfect fit for your clothes. With skilled and experienced tailors on hand, you can trust that your clothes will be expertly altered to fit your body perfectly!

Making shopping work for you anytime, anywhere!

No matter how and where you’re shopping or need assistance with your everyday utilities, we’ve got it all for you! So what are you waiting for? Start shopping now at your nearest SM Store branch or via your own Personal Shopper.

We’ve Got It All For You!

Shop your favorites and must-haves from an SM Store near you or from the comfort of your home

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